Shipping Policy

Welcome to Diamond By UK! This Shipping Policy outlines the details regarding the shipment of our exquisite diamond jewels. We strive to ensure a seamless and delightful experience for our customers.

1. Order Processing:

Upon successful payment confirmation, we initiate the order processing. Please allow 1-3 business days for us to prepare and dispatch your order. You will receive an email confirmation once your order has been shipped.

2. Shipping Rates:

Our shipping rates are calculated based on the destination and weight of the package. The exact shipping cost will be displayed during the checkout process. We offer various shipping options to accommodate your preferences.

3. Shipping Time:

The estimated delivery time varies depending on your location:

- **Domestic Orders:**
- Expect delivery within 2-5 business days.

- **International Orders:**
- International shipping times may vary but typically range from 7-14 business days.

4. Tracking Your Order:

Once your order is dispatched, a tracking number will be provided via email. You can use this tracking number to monitor the status and location of your package in real-time.

5. Customs and Duties:

For international orders, customs duties and taxes may apply upon arrival in the destination country. These charges are the responsibility of the customer. Please check with your local customs office for more information on potential fees.

6. Delivery Partners:

We collaborate with reputable courier services to ensure the safe and timely delivery of your order.

7. Address Accuracy:

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect addresses.

8. Order Modifications:

Once an order is confirmed, modifications to the shipping address or order details may not be possible. Please double-check your information before completing the purchase.

9. Lost or Damaged Items:

In the rare event that your package is lost or arrives damaged, please contact our customer support team at Diamonds@swagstardiamonds.com for assistance.

By making a purchase on our website, you agree to the terms outlined in this Shipping Policy. For any additional queries or clarifications, feel free to reach out to our customer support team.